AUPrivacy Policy
A Big Candy Casino values the trust you place in us. We are dedicated to ensuring that your personal data is secure and handled with the utmost care and respect. Our Privacy Policy outlines the steps we take to collect, use, and protect your information. We encourage you to review this policy carefully so that you can make informed decisions while using our services.
Data Processing
This Privacy Policy defines our obligations in accordance with gambling regulations regarding the processing of personal data. Processing this data is necessary to facilitate your participation in our games and to provide related services.
A Big Candy Casino is operated by Dama N.V., registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a license issued by Antillephone N.V.
By consenting to this Privacy Policy, you agree to the processing of your data for the purpose of using our services. We may update this policy from time to time, and we recommend that you review it periodically. Continuing to use our services constitutes acceptance of any changes to this Privacy Policy.
Collection of Information
We collect various types of personal information to provide a seamless gaming experience, including:
- Data submitted during registration and additional communications (such as names, contact details, and identification documents).
- Records of interactions through communication channels.
- Transaction history and usage data from our website.
- Documents for identity verification and compliance purposes.
Usage of Information
The information we collect is used for the following purposes:
- To process transactions and bets.
- To deliver services and support as requested.
- To conduct necessary identity verification and compliance checks.
- To send promotional materials, with your consent.
- To ensure compliance with legal obligations, including anti-money laundering regulations.
- To monitor activities and prevent fraudulent or illegal actions.
- To conduct market research and aggregate data analysis.
Marketing Communications
With your consent, we may use your personal information to send promotional messages about products and services. You can opt out of these communications at any time by adjusting your preferences in your account settings or by contacting our support team.
Disclosure of Information
Your personal data will never be sold or rented to third parties. However, it may be shared within our company group or with third-party service providers when necessary to deliver services or comply with legal obligations. Third-party partners may access your data for processing needs.
Data Security and Retention
We take data security seriously, adhering to legal standards for the protection of personal information. Personal data is retained for the minimum period required by law, which includes retaining data for at least five years after account closure in accordance with anti-money laundering regulations.
Cookies and Tracking
We use cookies and similar technologies to improve website functionality, analyze user behavior, and support our marketing activities. You can manage your cookie preferences through your browser settings, but restricting cookies may affect your experience on our website.
Your Rights and Contact Information
You have the right to request corrections to your personal information, update your details, or opt out of data usage for marketing purposes. Our Data Protection Officer (DPO) is available via email for any concerns or requests. In compliance with GDPR, you have the right to file complaints with the appropriate supervisory authorities.
This Privacy Policy reflects our commitment to safeguarding your privacy while providing a secure and compliant gaming experience. If you have any questions or need assistance regarding your data, please do not hesitate to contact us.
